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Monday, April 4, 2022

Opinion | The Kids Are Right About Email, Too - The New York Times

NASHVILLE — My great-grandfather, whom the family called Papa Doc, was a country doctor who practiced medicine by examining sick people in their own homes and delivering babies in their parents’ own beds. For that reason, Papa Doc’s house, though modest even by Lower Alabama standards, was one of the first in the county to have a telephone.

After my grandparents’ house burned down, my grandfather, a farmer who spent his days walking the red dirt rows behind a pair of mules, took his young family to live with Papa Doc and Mama Alice in the house with the telephone. When my great-grandparents died a month apart in 1943, my grandfather called Southern Bell and told the company to come get the phone.

You might think he was overcome with grief and just not thinking straight, but no. “I don’t want to be at the beck and call of everybody with a telephone hanging on the wall,” he told my grandmother.

I think of that story more and more often these days, though my phone hardly rings at all. The unwelcome technology I want to yank off the metaphorical wall is email.

One morning last week in that dream-lingering, half-waking state of still dark, the time when ideas are most apt to bloom and problems are most apt to solve themselves, the thought that came to me was this: I should delete every unanswered email in all my inboxes and find out how many people really need me badly enough to write again.

Some of you probably noted the reference to “all” those inboxes. I have five of them, each for a different task, though only one is truly useful. The others exist to keep the useful one from overflowing. It overflows anyway, and every day I compound the problem by emailing myself: reminders of what I really must not forget to do, messages that have sunk too low in the queue and risk being overlooked, links to articles I hope to read if ever there is time.

There is never time.

I was talking with a friend the other day about how my kids’ generation gets so much right that our generation got terribly wrong. “The youngs are much better about all this in so many ways,” she said. “But I still wish they’d answer my emails.”

That conversation brought me right back to my waking dream. We’d all be rich if I had a dollar for every time I’ve reminded my kids to check their email — mostly by texting them to say, “Please check your email” — but suddenly it hit me: What if Gen Z and the late-born millennials are right about more than just work-life balance and destigmatizing mental illness? What if they’re right about email, too?

This generation missed the “You’ve Got Mail” era, that brief, sunny time when email was still electronic mail: long, thoughtful letters that got delivered, miraculously, in a blink. Old-timers groused even then that email could never adequately replace condolence letters or thank-you notes, much less love letters, but that was just tradition talking. In truth, “You’ve Got Mail” was a movie about a 19th-century courtship correspondence conducted via a 20th-century pony express.

My children never got the chance to know the pleasure of a heartfelt exchange that traveled with the speed of a text but nevertheless carried the soul of the sender. All they have known is what email has devolved into: reply-all responses to bulk messages, shipping notifications, fund-raising pleas, systemwide reminders and, of course, spam. Email is now just a way to be at the beck and call of anyone, and any robot, with an internet connection.

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True, the real problem is the other notifications, all more urgent than anything that arrives in an inbox. Our phones vibrate incessantly with alerts that make us feel bad in a dozen different ways. The planet is on fire. Nuclear war may be imminent. A calamity that happened to someone we don’t know feels personal because it is happening in real time. All day long, tragedy after distant tragedy arrives to break our hearts. The whole world is right there, buzzing in our pockets.

Of all the available online depressants, email is the easiest to ignore, but digital natives never paid attention in the first place. For them, email isn’t annoying. It simply doesn’t exist.

Is it any wonder that minimalist tech is making a comeback among people too young to remember when minimalist tech was all we had? It doesn’t take a degree in sociology to guess why the #flipphone hashtag on TikTok has more than 346 million views or why the Gen Z artist Lorde disabled the browser on her phone and started reading Annie Dillard.

There are ways to break the tyranny of the inbox, as Cal Newport, the author of “A World Without Email: Reimagining Work in an Age of Communication Overload,” calls it. People who email the scholar Therí A. Pickens get a thoughtful auto-response explaining that she is writing a book and has limited time for additional projects. “If you receive silence in response to your request, know too that is also a kind of speech,” Dr. Pickens’s message reads.

I tell myself that ignoring email isn’t an option for me, but the truth is that I effectively ignore the vast majority of the messages I get anyway, not because they don’t matter but because I just don’t have time to respond. Feeling bad about not answering has become the only response I can manage.

I once told a friend of mine, a retired Episcopal priest, that I still had unanswered emails in my inbox from 2016, and he immediately closed his eyes, made the sign of the cross in the air and started mumbling. “Are you absolving me of the sin of unanswered emails?” I asked. He smiled, nodded and kept on praying.

I am still a work in progress. I would like to take a cue from my friend the priest and forgive myself for what I can’t reasonably do. I would like to take a cue from Lorde and Dr. Pickens and unapologetically reclaim my own time for what truly matters. I would dearly like to take a cue from my children, who figured out from the beginning that the dross in their inboxes isn’t worth the time it would take to triage.

Most of all, I would like to take my cue from a farmer in Lower Alabama who knew himself and his limits and who, in the midst of unfathomable grief and a seemingly endless world war, set up his own life for as much peace as he could manage.

Margaret Renkl, a contributing Opinion writer, is the author of the books “Graceland, at Last: Notes on Hope and Heartache From the American South” and “Late Migrations: A Natural History of Love and Loss.”

The Times is committed to publishing a diversity of letters to the editor. We’d like to hear what you think about this or any of our articles. Here are some tips. And here’s our email: letters@nytimes.com.

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Opinion | The Kids Are Right About Email, Too - The New York Times
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